My Blackberry Storm keypad won’t respond

My Blackberry Storm keypad won’t respond


When I attempt to dial a phone number while my Blackberry Storm is in full keyboard mode, I can only dial zero.  All of the other numbers do not respond as numbers.  However, they do respond when held down for a long time a though I wanted to create a speed dial.  When I change my keyboard setting back to multi-tap or suretype then the numbers respond appropriately.  Any suggestions?  My preference is to leave my phone in full keyboard mode all of the time.

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One Response to “My Blackberry Storm keypad won’t respond”

  1. siryarquest says:

    The solution is easy. Be sure to back up your phone, then go into Options> Security Options> Security Wipe> enter Blackberry this will reset the phone to factory defaults.

    Now there has been some chatter on crackberry.com that said you can change the keyboard options to or from suretype. I haven’t had a chance to try it.

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